For more than a decade the Client has been specializing in the design and installation of the most advanced and realistic synthetic lawns in the industry. Working closely with both residential and commercial customers to ensure their installations are perfectly executed, they have the knowledge and experience to create the perfect solution for any landscape.

Business Problem: While experiencing significant growth, the client had been managing their lead and sales process on an old, home grown system built using Microsoft Excel. Adding more sales professionals exacerbated the issue in that individual spreadsheets were being used per salesperson and per client making the management of the process nearly impossible. The problem produced a situation whereby the sales process could not be managed, leads were being lost producing lost opportunities and profits.

Solution Provided: DHx Software worked closely with leadership to understand the entire business process from lead generation, lead assignment and tracking through the sales process including proposal creation, electronic signoff for the project, and invoice generation with custom integration into QuickBooks.

Business Benefits: Our client now has a centralized system for managing their entire sales process with complete reporting and visibility into the process producing a professional experience for the customer and revenue predictability for the business. All of the information is now located in one system enabling leadership to know where the business is while protecting it valuable customer information.