How to Measure Training Effectiveness Metrics

You’ve worked hard to establish a top-level training program to use with your staff. But, how do you know if your program is working? Measuring your training program’s effectiveness is key to knowing whether your trainees are actually learning to retain the information. It can also help you make adjustments to your training. In this post, you’ll find out how to identify and measure your training program effectiveness metrics.

How Will You Evaluate the Effectiveness of Any Training Program?

The steps to evaluating the effectiveness of your training program are fairly straightforward. First, you’ll want to identify exactly what it is that you need to be trained on -- identify objectives. What are the goals for this training? What should people learn? 

Next, you’ll administer the program. This tends to include several assessments before, during, and after training sessions. After that, you’ll want to use metrics to measure the success of your program and ask for learner feedback. In the next section, we’ll cover some of the metrics you should measure to guarantee training program effectiveness.  

What to Measure

  • What number of learners successfully complete the training?

The first thing you want to look at is the number of employees that are successfully completing your training. If they aren’t finishing training at an acceptable rate, you may consider incentivizing learners to participate or looking into a deeper reason for why they aren’t doing so. 

  • Did learners enjoy the training? Was it helpful?

Get learners’ feedback on your training. If they don’t feel like it was worthwhile or helpful, it may be a reason why they aren’t finishing. Learners are much more likely to remember information when they’ve enjoyed the training, too.  

  • How many learners fail assessments? How many pass?

Learners’ pass/fail rates concerning your training’s assessments will be important for understanding how effective your training is. If they consistently fail assessments, it may mean that the training isn’t engaging enough, and you might want to consider adjusting it. 

  • Do learners’ behaviors change after training? 

The best way to know if your training is working is to observe learners’ behaviors once they’ve completed training. If they begin doing the things they learned in their training, this signals a successful program.

  • Have learners put their new knowledge into practice? 

Similar to observing a behavior change, you want to measure whether employees begin incorporating the knowledge taken from their training into their work. If they start speaking or thinking in ways that demonstrate the target knowledge, it points to success. 

How a Learning Management System (LMS) Can Help Track These Metrics

You’ve decided on the metrics you’re going to use to measure the effectiveness of your training program. But how are you going to track them? That’s where a Learning Management System (LMS) comes in. An LMS is highly sophisticated software that manages all metrics and administration for training, learning, and development programs. It can help track the metrics above by keeping them in one location that is easy to navigate. 

Schedule A Time to Review Your Training Program

DHX Software develops modern, custom Learning Management Systems for corporate trainers. Our LMS creates straightforward and customizable reports on your targeted metrics that are easy to track and read. If you would like to schedule a time to review your company’s training program and see if an LMS is a good fit for you, contact us today

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