Small Business Training Software: What Every Small Business Needs to Know

As a small business, your training program probably consisted of informal conversations between you and your staff. But as the business grew, it became obvious you needed protocols and standard operating procedures to keep the business delivering the level of quality and service you wanted. That's when you printed written policies and procedures and "training" became a formal process. Now, your business is in need of the right Small Business Training Software.

As your business continued to grow, your customer base became more diverse, creating a whole new raft of challenges in areas outside your personal core competency. Sales training, financial planning, compliance, human resources management, and other training issues had to be addressed. Maybe you started outsourcing training, sending staff to seminars and classes. These were always less than satisfying because they didn't address your specific needs, you lost the time employees spent away from the office and it was expensive. 

Learning Management Software Drives Measurable Results 

Today's business climate requires small businesses to be nimble and ready to pivot on a dime. It is more important than ever to get the most out of your team and to do that efficiently you need training. 

You might be surprised by the new face of small business training. The introduction of Learning Management Software (LMS) has changed the training landscape.

Here are some advantages to using a custom LMS solution:

  • Reduce Training Costs. A recent study by ATD Research revealed that small businesses (under 500 employees) spent on average $1,888 per worker per year on training. By contrast, medium-sized organizations (500 - 10,000) averaged $838. The difference is attributed to higher use of LMS software in the larger employers minimizing the need for contracted or repeat training. Additionally, customized training resulted in higher productivity and avoidance of compliance liability.
  • Customized Training. Many LMS applications allow for on-the-fly content creation utilizing numerous delivery media methods such as audio, video, or simulations. The net result is the ability to provide business-specific training on products, new services, customer service policies and procedures, order fulfillment, or virtually any function your business needs standard training for.
  • Training Remote Workers. The COVID pandemic forced businesses to embrace the idea of remote workers. As it turns out, most remote workers end up being more productive than they were working onsite. They still need to be trained and informed on new policies and products and an LMS is ideally suited to do just that. Because all of your training content resides in the cloud, it can be accessed quickly and easily by authorized persons no matter where they are located. 
  • Choice of Training Methods. Adult learning theory is based on the idea that adults learn differently from one another. Self-paced eLearning is a comfortable method for those who are simply uncomfortable with traditional classroom techniques. Small business training software can accommodate this style and track the progress of individual workers who use it. Other methods such as video demonstrations, interactive seminars, or small group training are also easily created and edited on an LMS platform.
  • Measurable ROI. It is important that all training provided by your LMS be tied to a specific business goal. For example, new sales training might be tied to the objective of increasing gross sales by 20% over the next six months. Your LMS can track the individual training performance which can be compared to actual sales performance. The same can be done for every training course tracking not only the effectiveness of the training but the performance of each worker.

Let’s Discuss Your Company’s LMS Project

If you want to learn more about a custom LMS solution for your business, contact our Phoenix-based learning management specialists at DHx Software. We will be happy to discuss how a custom LMS can contribute to your operation and give you an edge on the competition. 

Schedule a call with us to discuss your project. We have the business experience to understand your specific needs and to tailor a solution specific to you. Schedule now.

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