You know how important cross-training employees is. It leads to a more efficient and effective staff. That’s why you need to make it part of your eLearning program and manage it with your Learning Management System (LMS). If you work in corporate training, keep reading about how to integrate cross-training into e-learning.

Cross-Training Employees

It’s great when an employee is good at their job. But, an even better employee isn’t just good at their job, they’re also able to incorporate skills from a variety of other fields of knowledge, making them great at their job! Cross-training is a technique that teaches employees to work in several different roles or to do things that are outside of their everyday tasks. For example, you might use cross-training to teach administrative employees how billing and accounting work. 

How is cross-training beneficial? It’s all about developing your employees’ skills and enhancing their performance. Cross-training also improves teamwork because everyone will understand each other better. Your customers will appreciate the improvement, too. The best part is that employees will enjoy being cross-trained since it allows them to expand their skillset and knowledge, which can help them get a more senior role in the future. It’s a win-win-win! 

How To Integrate Cross-Training Into eLearning

Many businesses focus on training their employees to develop a set of skills specific to their role. However, this can leave your company vulnerable when key staff is out. Cross-training your employees in the basics of one another’s roles will improve overall teamwork and strengthen your business. So, when you do use an online program to train your employees, take the chance to cross-train them! Here are some tips on how to integrate cross-training into your corporate e-learning platform: 

• Encourage a Mentorship Program: This way, your employees can learn from one another as they build and develop professional relationships with people in their organization.

• Use Online Training Simulations: Use real-life simulations within your eLearning program to really immerse your employees in their coworkers’ roles. 

• Continue to Offer Support: Cross-training isn’t easy, and just because your employees take one training, it doesn’t mean that they’re going to be able to execute their newly-learned skills perfectly. Manage the change by continuing to offer support to your team as they cross-train. How can you do this? Be understanding, offer follow-up training, and listen to your team’s feedback. 

Manage Cross-Training With Your LMS

The main functions of an LMS are to manage your employees’ learning paths through curriculum, assess training, create engaging training sessions, and provide feedback to learners and managers in the form of reports, certifications, and analytics. They’re highly adaptable, and because of that, you can manage cross-training easily by using one. 

Schedule A Call With Us

If you’re ready to implement cross-training into your LMS, DHx Software is prepared to help. We are experienced in developing customized software for small and mid-sized businesses that drives efficiency and change. Schedule a call with a member of our team today to talk about your next project.